Privacy Policy

Last Updated: June 27, 2026

Our Commitment: At Golden Voyage Travels, we take your privacy seriously. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Make a Booking: Name, email address, phone number, pickup/drop-off locations, travel dates, and passenger details.
  • Contact Us: Name, email address, phone number, and any information you include in your message.
  • Subscribe to Newsletter: Email address and name.
  • Use Our Website: IP address, browser type, operating system, referring URLs, and browsing behavior through cookies.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and confirm your travel bookings and reservations.
  • To communicate with you about your bookings, inquiries, and customer support requests.
  • To send you promotional emails, special offers, and newsletters (you may opt-out at any time).
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and protect our rights.
  • To prevent fraudulent transactions and enhance security.

3. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, and delivering services (e.g., payment gateways, hotel partners).
  • Legal Requirements: If required by law, court order, or governmental regulation.
  • Business Transfers: In connection with a merger, acquisition, or sale of company assets.
  • With Your Consent: When we have your explicit permission to share your information.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings.
  • Understand how you interact with our website.
  • Deliver personalized content and advertisements.
  • Analyze website traffic and improve performance.

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including:

  • SSL (Secure Socket Layer) encryption for data transmission.
  • Regular malware scanning and security audits.
  • Restricted access to personal data to authorized personnel only.
  • Secure storage of physical and digital records.

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but work diligently to safeguard your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data under certain circumstances.
  • Objection: Object to processing of your personal data for marketing purposes.
  • Withdrawal of Consent: Withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the details provided in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites, such as hotel booking platforms, payment gateways, or social media sites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Changes will be effective immediately upon posting the updated policy on this page. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Office Address

B-101, Safal Residency, Nr. Alpha Int. School, Madhuram Bypass Road, Timbawadi, Junagadh, Gujarat - 362015

Email

info@goldenvoyagetravels.com

Phone

+91 95588 99090 | +91 9558899090

Data Protection Officer: For urgent privacy concerns, you may reach our designated Data Protection Officer at privacy@goldenvoyagetravels.com. We will respond to all legitimate requests within 30 days.